Frequently Asked Questions

Got questions? We’ve got answers! Our FAQ page is your go-to guide for all things Yubilly. If you’re curious, confused, or just exploring, head over and find your answers—quick and simple, just like Yubilly.

General

How does Yubilly work?

Yubilly is an application that helps you organize and manage your digital receipts by providing a dedicated email address. This address is used for receiving and categorizing receipts, ensuring your primary inbox stays clutter-free. The app extracts key data like date, merchant name, and total amount, and displays it in an easily accessible and organized way.

 

What are the different features of Yubilly?

Yubilly offers features for managing digital receipts, including categorizing expenses, organizing receipts, and extracting data for tax purposes. 

 

Where are my documents stored?

Your documents are stored securely in Yubilly’s cloud storage system, ensuring easy access from any device.

 

Why do I need a Yubilly email address?

The Yubilly email address is used to receive digital receipts directly from merchants, keeping them organized and separate from your personal email inbox. This allows for efficient management of expenses.

 

How can I access my Yubilly inbox?

You can access your Yubilly inbox via the app or website, where you will find all the receipts sent to your dedicated Yubilly email address.

 

How do I categorize an “uncategorized” item?

Users can manually assign a category to any uncategorized item by selecting the item and choosing the appropriate category from the available options.

 

How can I upload physical receipts?

Yubilly allows you to digitize physical receipts by taking a picture through the app, which then extracts and organizes the information just like a digital receipt.

 

Can I use Yubilly on my computer?

Yes, Yubilly can be accessed on your computer via the web version, providing the same functionality as the mobile app.

 

How can I save long receipts?

You can take a pic and upload it. Yubilly will analyze the data on it even it is long. If it can’t fit into one picture, split it into enough pieces and upload it as separate receipts. But you may need to customize them manually.

 

How do I print my receipts or reports?

You can download it to your desktop or laptop and print them like other similar files.

 

Quickbooks Integration

There is no QuickBooks integration right now. We are working on it. When it is ready we will announce it globally.

 

I mistakenly deleted a receipt in Yubilly – what now?

Go to the “Settings” menu and check “Recycle Bin”. If you delete it from “Recycle Bin,” it will be permanently deleted. 

 

How do I recover deleted items?

Go to the “Settings” menu and check “Recycle Bin”. When you find the right email, press the “Restore” button on the bottom left corner. It will be restored to the “Receipts” screen. But if it does not require any receipt data, you can’t restore it to the “Receipts” screen. In this case, download the file and process it with your desktop/Laptop’s default email processor application, i.e MS Outlook and etc

 

How do I delete a receipt?

On the Receipt Detail screen. Press the “Recycle Bin” button on the left bottom side of the screen. That will push that email into the “Recycle Bin” of the application. You can check “Recycle Bin” under the “Settings” menu.

 

How do I bulk delete receipts?

There is no bulk delete option on Yubilly. You need to check each receipt and send them to “Recycle Bin”

 

How do I sign up for Yubilly?

To sign up for Yubilly, simply download the app or visit our website and follow the instructions to create an account by providing your email address and choosing a password.

 

Is Yubilly available internationally?

Yes, Yubilly is available for users globally. However, certain features may vary based on local regulations and currency support.

 

How secure is my data on Yubilly?

We prioritize security and use encryption protocols to ensure that your data is stored and transferred securely. Your information is kept private and accessible only to you.

 

Can I organize receipts from different currencies?

Yes, Yubilly supports multiple currencies and will display your receipts in the currency in which the purchase was made. You can also categorize and view your expenses in various currencies.

 

How do I track expenses for tax purposes?

Yubilly helps freelancers, contractors, and sole proprietors track their expenses by organizing receipts in various categories. The app extracts data from your digital receipts, making it easier for you to monitor and report your expenses during tax season. You can assign special category names to some expenses, and by filtering these categories, you can easily track your expenses. Also, you can export reports quarterly to see subtotals of your expenses by filtering these categories.

 

Can I use Yubilly to track personal expenses?

Yes, you can use Yubilly to track both business and personal expenses. You can organize receipts into different categories based on your needs. Our main goal is to stop paper receipts mainly for personal expenses. These expenses create the biggest waste. So by directly receiving email receipts into your Yubilly account, you can track your personal expenses and help to stop paper receipts.

 

Can I track both income and expenses?

Unfortunately Yubilly only tracks expenses right now. You can’t track your income with Yubilly right now. But if this is in high demand, we can work on it. Please share your request via our contact form.

How do I update my Yubilly subscription?

You can update your Yubilly subscription by going to the account settings in the app and choosing the subscription option that suits your needs.

 

How do I change my phone number?

You don’t need to provide your phone number.

 

How do I reset my password?

You can reset your password by clicking on the “Forgot Password” option in the login screen and following the instructions sent to your registered email.

 

How do I delete my account?

Go to the “Setting Menu” and press the “Close Account” button. Enter your password for your Yubilly account and press the “OK” button. Your account will be deleted permanently. We advise you to download all your receipts before closing your account.

 

How do I add/delete a receipt in Yubilly?

You can add a receipt in different ways. You can upload a pic or receipt file or forward an email receipt to your Yubilly email address. You can delete a receipt by clicking the “Recycle Bin” button on “Receipt Details” screen.

 

How do I edit a category?

Go to the “Category” menu under the “Settings” menu. Click on the Category that you want to update and press the “Update” button under the screen.

 

Can I create subcategories?

You can’t create subcategories right now. However, you can create many categories based on your membership. Some memberships allow you to create unlimited categories.

 

Can I have multiple email addresses linked to my Yubilly account?

Unfortunately, you can manage multiple email addresses under one Yubilly account. But you can open as many accounts as you wish and use them separately based on your needs.

 

Can I access my Yubilly account from multiple devices?

Yes, you can access your Yubilly account from multiple devices. Whether you’re using a smartphone or a desktop, all your receipts and data will be synchronized across your devices.

Is Yubilly free to use?

Yubilly offers both free and paid subscription plans. The free plan includes basic receipt management features, while the premium plan offers advanced features such as detailed reports and additional storage.

 

What is included in the premium subscription?

Based on your membership model, you can add multiple categories, receive unlimited receipts, create multiple reports and archive your reports at Yubilly.

 

How do I cancel my subscription?

To cancel your Yubilly subscription, go to the account settings in the app or on the website and select the cancellation option. Your access to premium features will continue until the end of the billing cycle.

How do I create a report in Yubilly?

Go to the “Reports” menu in the main menu. Edit your filters and press the “Generate” button. Yubilly will generate a report based on your filter settings.

 

How do I export my report into Excel/numbers?

Go to the “Receipts” menu on the web app version of Yubilly. On the bottom left corner, there is an “Export” button. Set your filters and press the “Export” button. It will automatically generate an excel file based on your filter settings.

 

How do I share a report?

You can download any report that you created. After downloading the report, you can share it using traditional methods.

What do I do if I didn’t receive a receipt in my Yubilly inbox?

If a receipt doesn’t appear in your Yubilly inbox, make sure it was sent to your Yubilly email address. You can also manually forward the receipt to your Yubilly address or check your spam/junk folder.

 

Why is my receipt not showing all the details?

Sometimes, merchants may not include all details in digital receipts. If you notice missing details, you can manually edit and add information in Yubilly.

 

Can I undo a mistake after categorizing a receipt?

Yes, you can change the category of a receipt at any time by selecting the receipt and reassigning it to a different category.

How can I be a part of the Zero Waste movement?

By using Yubilly to manage digital receipts, you reduce the need for paper receipts, helping to minimize paper waste. Just share your Yubilly email address with any merchant and request them to issue an email receipt. Stop paper receipts and keep your personal inbox safe and secure.

 

I am a business owner, how can I stop paper waste?

Contact your POS System provider. Nearly all POS systems can issue email receipts. Your vendor may need to make some customizations based on your setup. If your POS system can’t issue email receipts, there are tons of affordable and new-age POS systems that handle all your needs and issue email receipts. Contact them directly and stop paper receipts.

 

What are the environmental benefits of using Yubilly?

By using Yubilly, you are contributing to the reduction of paper waste. Digital receipts help save trees and reduce the carbon footprint associated with paper production, printing, and disposal. We aim to stop pollution at the source. Instead of converting paper receipts into digital ones, we try to solve the recipient problems with the email receipts and provide a solution to our community to request more email receipts.